Published: Ср, Июля 04, 2018
Technology | By Christopher Mann

Samsung Messages bug randomly sending photos to contacts

Samsung Messages bug randomly sending photos to contacts

According to posts on Reddit and Samsung's official support boards first spotted by Gizmodo, the devices affected include the Galaxy S9 and Galaxy Note 8.

"Last night around 2:30 a.m., my phone sent her my entire photo gallery over text but there was no record of it on my messages app". He also added that he has never used the Shared tab in Samsung Gallery app, which lets users send photos through messaging apps, email or social media without leaving their photo gallery.

"The recommendations from Samsung are to now not update to the latest messages app and any who did should disable the app's access to their phones storage area so it is unable to grab random photos".

A Samsung spokesperson says the company is looking into the issue but claims they have not found it to be a software or hardware problem. He wrote that the app was sending scheduled messages early, that some messages were ending up in wrong threads. The few reports of this bug indicate that the phones are sending the messages without the app recording any trace of an outgoing message.

In all cases, it appears the photos were sent to people on the phone owners' contacts list.

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Another user on a forum page on Samsung's website said they noticed Samsung Messages became "very buggy" after an update from the carrier. Samsung is now investigating reports from users who say their devices have recently begun doing this.

Users theorize the issue has something to do with the recent Rich Communication Services (RCS) update, which rolled out on American mobile carriers like T-Mobile.

Concerned users should ensure that Samsung Message does not have permission to access their phone's storage, which will prevent it from being able to send anything on the phone. The issue is from Samsung's end as T-Mobile has confirmed its not an issue from its end.

It's unclear if and when a fix will arrive, making it all the more important to take the precautions we mentioned above.

"Oddly enough, my wife's phone did that last night, and mine did it the night before", said Reddit user Sfkn123.

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