Published: Вс, Июля 01, 2018
Technology | By Christopher Mann

Comcast down across the United States due to cut fiber cables

Comcast down across the United States due to cut fiber cables

Zayo officials were not immediately available for comment. Our engineers are restoring services to business & residential internet, tv & voice customers. Service in some sections of the country remained intact, but many large markets from coast to coast have been affected.

Recent reports mostly originate from: "Mountain View, San Francisco, Chicago, Philadelphia, Seattle, Atlanta, Washington, Arlington, New York, and Pittsburgh".

In the replies it said it was working to restore service and pointed users to the Xfinity service site for status updates. According to Comcast, a cut in an essential fiber network is what shut them down. The page was where customer service directed many disgruntled customers, which would require an internet connection many did not have.

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The Comcast NBC logo is shown on a building in Los Angeles, California, U.S. June 13, 2018.

Company officials said the outage is affecting business and residential video, internet and voice customers. Others are telling Comcast to unplug for 30 seconds and then plug back in, a common solution for when internet service goes out at home. The source of the problem, as it turns out, was a fiber cable being cut by one of Comcast's partners. The company holds the top spot for internet subscribers, providing service to almost 26 million people.

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